Rant Alert. I emailed Yahoo! about 2 weeks ago with a comprehensive support request about a possible problem with their security questions (I believe I have never set one, yet there appears to be one on my account which I can’t change).
2 weeks later I get a stock response which has nothing to do with my question.
Seriously! Drunk monkeys could provide better support than that. No wonder they’re going down the tube.
(No monkeys were harmed during the making of this post. Any monkeys portrayed were purely fictional and any resemblance to real monkeys is purely coincidental.)
UPDATE: I replied to their message asking how it dealt with my query, so they responded by… you guessed it… sending me the same stock email again! Booya – great service.